TERMS & PRIVACY POLICY


LAST UPDATE: SEPTEMBER 21st, 2018
 

1. TERMS OF SERVICE

Please read these Terms and Conditions carefully before using the tatimoons.com website by Tati Moons, who can go by the following pronouns too ("us", "we", or "our") along the site.

These Terms apply to all visitors, users and others who access or use the Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

1.1 General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

1.2 Online Store Conditions

By using this site, you must be at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

1.3 Purchases

Prices and descriptions for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice at any time.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your monitor’s display of any color will be accurate.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

1.4 Returns

In accordance with the Law on Consumer Rights the buyer may withdraw from the contract within 14 days from the date of receiving the good without giving any reason.

To be eligible for a return, your item must be unused and in the same condition that you received it and you must provide a receipt or proof of purchase. Refunds are not available for any item not in its original condition, original packaging, in any damaged condition, items for sale, limited editions, or any item that is returned more than 15 days after delivery. To finally complete your return, when accorded, you must send back the items including a tracking number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 working days.

Please do not send your purchase back to Tati MoonS without any previous notification/approval from us in order to follow the correct instructions, or the order will not be refunded.

1.4.1 Late or missing refunds
If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at help@tatimoons.com.

1.4.2 Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

1.4.3 Exchanges
We only replace items if they are defective or damaged. If you need to exchange something, you will need to ship the items you don’t want to us, and then pay for the reshipment of the new items that you want.

1.4.4 Shipping
To return your product, send us an email at help@tatimoons.com before sending any physical mail back to us, in order to follow the correct instructions, or the order will not be refunded.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. This means that you will get a reund of the items you want to refund, but the shipping costs of your order are not included.

The shipping option must have its tracking number and you must provide it to Tati MoonS after you reship it. If the shipping does not include tracking number, the refund may not be applicable. We don’t guarantee that we will receive your returned item unless trackable postage is used.

1.5 Errors, inaccuracies and omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and so on. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

1.6 User comments, feedback and other submissions

If, with or without a request from us, you send to us specific submissions, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, comments and others, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-part.

1.7 Links to other websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Tati MoonS.

Tati MoonS has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Tati MoonS shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

1.8 Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. You have the responsability and must check this page in order to see if there’s any update with these Terms. All updates may be posted at the top of this page. Please read this page frequently.

 

 

2. PRIVACY POLICY

I respect your right to privacy. Unless knowingly and voluntarily submitted to tatimoons.com by the user, tatimoons.com does not collect or sell personally identifiable information about users of the website such as names, shipping/billing addresses, etc. I collect only the information necessary for us to complete your order or to contact to you regarding the status of your order, because I gotta make sure I can reach you if there's an issue. Tati MoonS will use your email address in case you joined the newsletter to let you know about new items, deals and special sales. You can always unsubscribe.

All content on this site, including, but not limited to informational content, and graphic images are the copyrighted material of Tati MoonS, and may not be reproduced in any manner without the expressed written consent of Tati MoonS. If any rare time I mess up things with prices, Tati Moons has the right to refuse to sell the item at the listed price. Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent.

1.1 What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

With your permission, we may send you emails about our store, new products and other updates only if you subscribe to our newsletter. You can unsubscribe whenever you want to.

1.2 Consent
When you provide us personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, and similars, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like posting commissions, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at help@tatimoons.com.

1.3 Payment
If you choose a direct payment to complete your purchase, then Tati MoonS stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) so Tati MoonS have no access to any pin, full card number and similars. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

1.4 Third-party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in France and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site, like any of my other social account such as Instagram. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

1.5 Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

1.6 Cookies
Tati MoonS does utilize "cookies" to help recognize you as a repeat visitor and to track traffic patterns on our site. This information is completely anonymous. I use this info to improve the user-friendliness and functionality of our site.

A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. A different cookie is assigned to each device that accesses our website. This website uses a cookie control system allowing the user to the website to confirm the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device. Cookies can be disabled through your web browsing software.

1.7 Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. Please notice that here you might find drawings identified as mature (for example, female nipples).

1.8 Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently or at least before buying something. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. All updates will be posted at our store blog.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct or delete any personal information we have about you, register a complaint, or simply want more information contact Tati MoonS at help@tatimoons.com.